___________________________________________________________________________________________ Morgan
Crane | Lyft
Managing platform risk
Lyft oversees litigation and risk as mobility models and regulations evolve
Photos by August + Iris Photography
Mobility platforms operate in a world where legal risk appears in real time. Regulations change from city to city. Claims come from riders, drivers, insurers, and courts. Each interaction generates data, and every dispute affects business responses. Litigation and risk are part of daily platform operations.
Lyft connects riders and drivers through its platform, offering ride-hailing, bikes, scooters, and business transport services across the US and Canada. After acquiring Freenow and TBR Global Chauffeuring, Lyft expanded across the globe.
Morgan Crane, Senior Director of Litigation & Risk at Lyft, deals with this changing landscape daily.“ I’ ve been with Lyft for almost 11 years,” she shares.“ I came on board as one of the company’ s first in-house litigation hires. Over the past decade, I’ ve helped build, scale, and lead a team of attorneys and staff who manage litigation across the US and Canada, and other locations as we continue to expand.”
System lessons
Ride-hailing platforms have transformed transportation and changed how we think about risk. Morgan’ s entry into the sector
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