Gross Domestic Product – Monitory value of all goods and services produced within the nation
Gross Value Added – the value of goods or services within an area
Interpersonal Skills - how you communicate with other people.
KPI’s (Key Performance Indicatiors) – This is a way for a store to measure a stores performance, undertaken by head office. They look at things like deliveries, sales targets and stock. Then the individual store will get analytics back which show how their sales are compared to the rest of the region, often presented in a percentage.
Lead Times – The time it takes for merchandise to be transported from manufacturer to store
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Marcomms – Marketing and PR working together.
Multi-Channel Retailing - Lots of methods to purchase an item.
Omni-Channel – Customer experience, e.g social media to redirect (Retail, online, mobile, app)
Reliability – in a time of need, the likelihood of support.
Responsibility – Something you are accounted for.
Retails – Singular products sold to the direct customer.
Sales Targets - a value given to a store as a goal over the year.
Semiotics – Study of signs
Strategy - a technique used to achieve set goals
Subscription -
Target Market - the intended audience for a brand/product
Vendor – seller/enterprise contributing services or goods
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