Glossary
Ability – a talent needed in order to complete a task successfully.
Agent – Sales and Design
Attribute – a quality seen as a characteristic which comes naturally.
Bricks ‘n’ Clicks – The brick stands for a high street store and then a click is a transactional website.
Cash Handling – Counting cash flow
Classification – a category in which something is put into.
Click ‘n’ Collect – Purchase an item online and then collect within store.
Communication – a way of sharing your message through various mediums
Components – Different elements involved within the manufacturing of a product.
Connotation – what it means
Cost – the value of an item
Critical Path – Series of tasks that must be done in order and in the right amount of time in order to complete a project on time.
Customer Service – To provide assistance to customers to suit their needs.
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B
C
Delegation – To assign jobs roles around to the employees, knowing and fitting each to suit their strengths.
Denotation - what we see
Direct – Retailers are of a high level
Distribution Channel – the way products get from manufacturer to store. E.g. Plane, Ship etc
Duty – a payment to the governmenton the import, export, manufacture or sales of goods.
Export - Externally shipping an item
Flexibility – Change easily according to a situation
Full Service – World Class Store, on a large scale
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D
F