Mobile:Engaged compendium Mobile:Engaged compendium | Page 84

Case Study: Drive for Life continued... Mobile:Engaged contribution Mobile:Engaged contribution Knowledge Exchange We were able to access information from previous evaluations of Drive for Life to inform our understanding of the approach, and this was supplemented by an overview of the presentation by the Drive for Life project manager at the start of the Knowledge Exchange Consultation (KEC). Behaviour Change Techniques Drive for Life has benefited from having been evaluated in the past, and its use of behaviour change techniques was notable. The shift from fear-based information, to one that utilises BCT’s to achieve its aims, has been a significant change for the team, but one that they have approached with enthusiasm. We took the approach of building on these foundations and began our KEC with a discussion of how BCTs could be further incorporated. The following headings relate to recognised BCTs. ‘Behavioural contract’, ‘commitment’ and ‘social support’ - These three BCTs could be incorporated through the addition of a pledge or promise to adopt certain driver behaviours and refrain from others. You can find out more about pledges (including what approaches and wording works best, and for who) on pages 102-104. ‘Social comparison’ - When Drive for Life tackles seatbelt use, the presentation emphasises information that shows that the majority of drivers do indeed use a seatbelt while driving - hence it is normal behaviour. We think this idea can also be applied to mobile phone use, and that (rather than emphasising the scale of the problem) observational data can be used to show that it is only a small proportion of drivers that use a mobile phone while driving on any single journey¹. By doing this, a ‘social norm’ may be created in favour of the safer behaviour, rather than audience members being encouraged to believe that they are in good (majority) company when they break the law. More information on using (and creating) social norms can be found on page 63. ‘Action planning’ and ‘demonstration of behaviour’ - If the behaviour that we want individuals to adopt is as simple as downloading an App or using a ‘do not disturb’ function on a phone then it is possible to physically demonstrate that behaviour to the group before asking individuals to do it too. ‘Comparative imagining of future outcomes’ - Audience members should be asked to consider how the consequences being presented relate to their own lives - what could the use of a mobile phone prevent them from doing in the future that they have always wanted to do? Explaining how those dreams are more likely to be ¹ DfT (2015). Seat belt and mobile phone use surveys: England and Scotland, 2015. Statistical release. Available from: https://assets.publishing.service.gov.uk/ government/uploads/system/uploads/attachment_data/file/406723/seatbelt-and-mobile-use-surveys-2014.pdf 84