Mobile:Engaged compendium Mobile:Engaged compendium | Page 39

Case Study: The Honest Truth continued... Avoidance strategies - ADI’s are well-placed to offer learner drivers information relating to avoidance strategies, and The Honest Truth makes good use of this one-to-one education opportunity by encouraging ADIs to explain and demonstrate various strategies for avoiding mobile phone use and to ensure that they are perceived as a normalised element of the driver experience. For example, ADIs may encourage individuals to use the glove compartment to store their phones at the start of every lesson (and, subsequently, every drive) so that it becomes as natural to them as wearing a seatbelt or adjusting their mirrors. ADIs are also well-placed to offer personalised and tailored advice that targets the particular temptations or pressures that an individual learner indicates they are most vulnerable to, whether that be social media checking, calling, or perhaps live-streaming (see p95-97 for more on offering a personalised approach). Control over the experience - One of the challenges of an approach (The Honest Truth or other) that utilises other professionals such as ADI’s is the control (or lack of it) that can be maintained by the project designers over the way that information is used and delivered. The Honest Truth provide an information pack to ADIs in an attempt to overcome this. Within the KEC, we agreed that it was important that ADI’s continued to receive the information pack explaining how they can use the information given to them, as well as the educational information itself. ADIs are supported in their use of the materials in that they are not necessarily required to follow a particular format, but are advised of how they could use the information, how they could encourage learners to use the website and how they could offer information relating to avoidance strategies or other forms of information. This guided approach will, we agree, be particularly useful to those ADI’s that are unsure of how to use the information in a meaningful way, and will enhance the likelihood that the information is being used in the way that was initially planned. It is also important to keep in touch with ADI’s and find out what they are doing with the information offered to them. 39