Mobile News #544 August 12th

• Greater support for B2B partners • B2B connections at six-year high after 4G launch
• EE brand outselling T-Mobile and Orange • Commission problems nearing resolution
Issue 544 , July 29 , 2013 The newspaper for the mobile communications industry £ 3.45
Mobile Accessories 01923 852916
26 News Nokia CEO says rivals lack innovative flair
32 Feature We test O2 ’ s Mobile Wallet NFC service in Slovakia

EE sets three-year plan to become market leader for B2B connections

• Greater support for B2B partners • B2B connections at six-year high after 4G launch
• EE brand outselling T-Mobile and Orange • Commission problems nearing resolution
By Michael Garwood
EE is to ramp up its focus on B2B connections made through the indirect dealer channel , after the launch of its 4G network sparked a six-month high for sales .
This was the message from EE CEO Olaf Swantee , who was speaking to Mobile News following the release of the firm ’ s Q1 financial results last week ( see mobilenewscwp . co . uk for more details ).
Sources at EE claim the past six months have seen the highest number of B2B connections in recent years .
At the end of June , EE had more than 2,400 corporate accounts using 4G , with sales in B2B the highest , Mobile
News understands .
Swantee said around 50 per cent of all business connections have been on a 4GEE tariff in recent months , compared to one in four at the start of the year .
He added EE will look to
• Around 50 per cent of all new B2B connections now on 4G
• Scotland and East Anglia identified as growth areas
• 2,400 corporate accounts using 4G
Vautier reportedly apologised to dealers for revenue share issues
form closer relationships with existing indirect partners , as well as improve its marketing communications to ensure growth continues .
“ We recognise the importance of indirect partners in this area , particularly in SMB but also medium-sized accounts ,” Swantee said .
“ We want to work even closer with the indirect channel and strengthen our relationship to drive this forward .”
Support boost Swantee ’ s remarks echo those made by EE director of indirect sales Nathan Vautier and sales director Marc Allera at a quarterly dealer event held in London earlier this month ( July 18 ).
An audience of more than 60 dealers and EE airtime distributors heard the operator would be placing a greater focus on the indirect channel , the firm vowing to boost support levels for dealers , it was claimed .
EE is also looking to increase the number of key dealer partners it has after announcing five new top-tier ‘ principal partners ’ – BridgeOne Telecom , Abica , Advanced Mobile , Rainbow Communications and JHL Communications .
This followed an earlier announcement that it was to reduce this number by two-thirds to around 600 .
The operator has also identified Scotland and East Anglia as key areas for growth .
Three-year plan Sources close to EE also claim the firm has set a three-year target to “ capitalise ” on being the market leader for 4G and become the UK ’ s “ number one choice ” for business customers .
One source said : “ Partners have been out in the market talking about 4G since it was launched in October 2012 , and in recent months they ’ ve seen that hard work pay huge dividends as
business sales reach volumes in excess of anything they ’ ve seen on any one of its previous brands over the years .
“ Growing the team now is vital to meeting demand and delivering on its ambitions .”
Apology Vautier is also said to have apologised to dealers following the well-documented problems surrounding the firm ’ s ongoing revenue share model , which have resulted in some partners being owed “ hundreds of thousands of pounds ” in commissions since EE ’ s launch last October .
He revealed that a recent “ multimillion-pound ” upgrade of its ‘ SAP ’ system on July 1 has been completed and will see all revenue share for new business paid on a monthly basis starting from this month .
The backlog of payments due to dealers , however , may not be fully resolved until the beginning of next year , dealers claim .

Olive makes eighth acquisition of the year with purchase of Direct Communications

Olive Communications has completed a hat-trick of deals this month , boosting its base by almost 6,000 connections .
The High Wycombe-based Vodafone platinum partner last week completed a deal to buy London-based rival Direct Communications for an undisclosed fee .
The business , which was set up 18 years ago by proprietor Max Smith , gives Olive 3,000 more Vodafone connections .
Olive ’ s managing director , Martin Flick , told Mobile News the base opens up “ great ” opportunities to sell in additional products and services such as fixed voice , data and broadband and IP telephony solutions .
Smith and Direct ’ s four remaining members of staff will join Olive to manage their existing relationships . The Direct brand is expected to be phased out later in the year .
The deal is Olive ’ s eighth dealer or base acquisition in the past year , having also acquired Mobile Phone Centre ( MPC ) in Westcliff , MPC London , MPC Orpington , Connection 365 , Pioneer , Parkway Telecom and Airwaves .
Corporate wins In addition , Olive has signed up two new corporate accounts totalling more than 2,500 connections .
These include a deal with international law firm Ashurst worth 1,500 connections – all on BlackBerry – from B2B rival Cortel .
The deal includes mobile access to global managed services provider iPass ’ s 1.2 million Wi-Fi hotspots in 123 countries around the world for all Ashurst employees .
Olive has also agreed a deal with Ark Home Healthcare for around 1,000 connections , previously with both Vodafone and O2 direct .
Flick told Mobile News he expects Olive to complete more corporate deals and dealer acquisitions this year .
Flick – still more deals to come

Get Ready For Take Off !

Register every new EE business connection , made in August , to enter Mainline ’ s Summer of Speed flight simulator prize draw . Go to www . mainline . uk . com for details .
Terms and Conditions apply .
01283 500 100
sales @ mainline . uk . com
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MN 2013-0730 News 1 . indd 1 24 / 07 / 2013 17:47