Member Guide 2014 Volume 1 | Page 21

a party to those disputes or let them affect the obligations that Preferred Suppliers and Members owe Capricorn or vice versa. Direct debit payment dates If your Account is on direct debit and you need an adjustment, you must contact Customer Service at least three working days prior to the last working day of the month. After this, adjustments cannot be made and the direct debit will reflect the amount owing as per the Account Stat