Member Guide 2014 Volume 1 | Page 18

prospectus. Any application for shares must be made on the application for in, or accompanying, the Prospectus. Is interest charged? The due date for payment of your account is the last working day of the month. Any unpaid amounts on your account statement will attract a late payment charge of 7%. If you are not making a payment directly, ie: via BPay or Post Billpay, we advise you to pay at least three working days prior to the end of the month to ensure we receive your payment in time. Copies of invoices and credit notes. Capricorn does not receive copies of invoices and/or credit notes. Please contact the Preferred Supplier directly to obtain copies of invoices or credit notes. If you believe something has been charged to your Capricorn Account in error, please raise it with the Preferred Supplier immediately. You should raise the issue with Capricorn if the matter is not resolved within 14 calendar days of the date of issue of the Account Statement on which the charge appears. Credits from Preferred Supplier If you are expecting a credit from a Preferred 18