BEHIND THE SCENES
Cynthia Villalobos
Employee Team Lead
“
Seeing all the claims we filed coming back paid clean brings an amazing sense of satisfaction .”
After 16 years in the medical billing industry , Cynthia Villalobos has mastered the ins and outs of the everchanging field . At Quick Claimers Medical Billing , she works as an employee team lead , supporting her staff , the providers they conduct billing services for , and of course , the patients who are trying to get medical care .
“ When I walk in every morning , my first priority is to make sure my team has everything they need ,” explained Villalobos . “ If someone is out for the day or needs extra coverage , that ’ s where I step in .” As a team lead , she doesn ’ t work in a silo , processing claims and communicating with insurance companies . Instead , Villalobosworks diligently to make sure the entire Quick Claimers Medical Billing team is able to process claims , get what they need from every entity involved in the process , and secure funds owed to medical practices .
It ’ s because of people like Villalobos that Quick Claimers Medical Billing boasts a first pass resolution rate ( FPRR ) of 95 %+ when the national average is only 70 %. In order to provide quality medical care , providers need timely and accurate payouts from insurance companies for the services they provide . Villalobosplays an integral role in making that happen .
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