Medical Chronicle November/December 2013 | Page 7

NEWS Fedhealth’s 2014 offering Medical Chronicle recently interviewed Peter Jordan, Principal Officer for Fedhealth, about the company’s 2014 offering. One of the highlights of which is a weighted average contribution increase of only 8.9%. Other benefits in the 2014 offering include: BENEFITS UNIQUE TO FEDHEALTH • Unlimited GP visits to Network GPs paid from Risk and never from Savings on all comprehensive options • Child rates for financially dependent children up to 27 years of age - student dependants pay rates applicable to children, provided they’re unmarried and not earning more than the maximum social pension • Upgrades to higher options any time of the year within 30 days of diagnosis of a dread disease or life-changing event - which means members are never locked into an option, should something dramatic happen. *New contributions will apply. Digital strategy While many medical schemes are reluctant to engage with their members on a more human level, Fedhealth is breaking the mould with its progressive digital strategy. Whether it’s via Facebook, Twitter or any other digital platform, the scheme is committed to generating conversations which arise from good, quality content. Chris Norton, National Sales Manager for Fedhealth, says the real differentiator among schemes in 2014 will be service and technology. “The industry has become so competitive that it is very difficult to differentiate 1 2013/10/07 11:55 AM FEDH/2674/1/MM The Cheese Has Moved FEDH267421MC.pdf RISK PAYMENTS Here is how Fedhealth pays more from Risk than other schemes: is: • Post-hospitalisation treatment for up to 30 days after discharge from hospital (such as physiotherapy, pathology). • Seven days of take-home medication paid for after discharge from hospital - provided the medication is dispensed by the hospital and reflects on the original hospital account • Specialised radiology such as MRI and CT scans - paid from Risk and never from Savings - regardless of the option, whether performed in or out of hospital. Other schemes will only offer a limited combined benefit for specialised radiology performed either in or out of hospital. Requires pre-authorisation 48 hours before the procedure Quality medical aid with tangible benefits for your patients. C M Y • Trauma treatment at a casualty ward - whether admitted to hospital or not, emergency treatment, such as stitches, is always paid from Risk and never from Savings. • Cover for monthly prescriptions for female contraception - including oral, patches, certain injectables as well as IUDs that include Mirena, on all comprehensive options. *Must be prescribed by a GP or gynaecologist and not applicable to pills prescribed for acne. products. On the corporate side, the bigger brokers are looking at open schemes to provide even better service than before. Turnaround times, query resolution and a team with a sense of urgency are prerequisites to compete and we believe our new App will prove to be a highly functional addition to our service,” says Norton. Digital Strategist, Brian Palmer, explains that much of Fedhealth’s digital strategy is geared towards more meaningful and honest interaction 2v?F??V?&W'2???VF?6?66?V?W2?fR?w&?v??r&W7??6?&??G?F?v&G0?F?V?"?V?&W'2?B'&??W'0??BG&?7&V?7?v???&R??4?????5???4???????W?F?ffW&V?F?F?"??gWGW&R???fR6?B&???2?????R??p???f6??F?W2f?"VW&?W2?@?????fF?fR?Wr2&R???fW'??V6?'B?bF?RgWGW&P??VF?6?66?V?R??G66R?@?v?????FVVB?V?F?6?RF??0?Wf??f??r??G66R???RV???FVBu66W72?v??6??V?0?F?7F?.( ?26??7V?G2?Bf?"'?fVF?V?F??????6??&V?V?6?fR?F???2?V"?&?V?B?v?F??W@?WfW"FW?WF??rF?R?V?&W.( ?2?VF?6?6f??w0?66?V?B??W2?F?N( ?266W72F??fW"C??WGv?&?F?7F?'2?F???v?FR?6?FV????W"F?V?G2&?WBF?R&V?Vf?G2?`?&V???v??rF?&V??VF?6??B?&??V@????rF?RF?2??F?R6?V?G'??v?F?7G&??p?&W6W'fW2?B6??6?7FV?F???v?v??&?7&VF?@?&F??r?b??v^( ?&R27F&?R2v?BvR&P?6W&??W2&?WB?V?F??6???6RfVF?V?F???&V6W6R??F???r&W?6W2&V??&?f?FW"V?vvV?V?@?fVF?V?F??2?V??Bv????rF??v?&?v?F??V?F?6&R&?f?FW'2???4??W?G&?fW"f?"F?R6????2V?vv??rv?F?&?f?FW'2???F?R&?v?Bf?'V?2?B&?F?W2??F?R6????V?FW'7F?G2F?@?F?W&R&R6???V?vW2?B6?7@?&W77W&W2g&????6?FW2??&WGFW"V?FW'7F?F??r&WGvVV??&??W??W'2?VG2F???&Rf?VP?f?"?W"&?f?FW'2??( ?vRf?VRF?R&?f?FW'2?@?F?V?"6W'f?6W2?vRF??( ?Bv?@?F?V?F??VfR?W"6?V?G'?0?vR?VVBF?V?F?????gFW"?W ??V?&W'2?( ???&F?W?&W76VB?wwr?fVF?V?F??6?????f?6?Bwwr?fVF?V?F??6???F?F????"6???c"S2F??V&???&R???TD?4?4?$???4?R??dT?$U"?DT4T?$U"#2p??