™Marketing Magazine Issue 8 | Page 5

“Whoever owns the ink in an industry is the one who gains an unfair advantage over their competition” - Verne Harnish, Founder of Entrepreneurs’ Organization (EO) and Author of Scaling Up change your business. Call now to hear an important Free Recorded Message from Andy Buyting at (800) 819 2804 Create Instant Credibility and Gain an Unfair Advantage Over Your Competition "BAD" LUCK "EMERGING FROM THIS PANDEMIC POSITIONED TO EXPERIENCE A POSITIVE RETURN ON YOUR BAD LUCK IS GOING TO REQUIRE YOU TO DO THINGS DIFFERENTLY." It’s interesting how the coronavirus has impacted the trend. For companies such as Zoom and mobile app developers, grocery stores and other businesses that were already set up for online ordering, this pandemic has actually positioned them quite well. For the majority of companies, however, this has been a whole lot of bad luck. One thing COVID-19 has done right is stir things up in the business world. It has changed business dynamics and consumer behaviors very drastically, very quickly . . . and whenever there’s an upset in the environment, there is always an abundance of opportunity. What I’m suggesting right now, as a certified scaling up coach working with various companies, is that it is in fact very possible to achieve a positive return on this bad luck. Regardless whether this event has been good or bad for their industry, what I’m seeing with most of my clients in this scenario is that they are taking the time to lift their heads above the water and observe the landscape. Each realizes the importance of taking that step back to see where their business is going and where their industry is going so they can plan accordingly. They know this is going to change their client base moving forward, so they’re working hard to position themselves to experience a positive return on this bad luck in the months and years to come. Think of Bill Gates starting Microsoft. Everyone says Bill Gates was lucky, that he was in the right place at the right time. However, what Gates did and how he approached the marketplace was unique. Gates studied programming for years, working tirelessly more than anyone else to become a master of programming and to identify his strengths and weaknesses in both programming and business. Gates’s dedication to thoroughly understanding his industry enabled him to navigate effectively, which propelled him to receive the return on his good luck that he did. On the other side of the equation, take Johnson & Johnson and the catastrophe with contaminated Tylenol in 1982. The company was hit with severely bad luck in this situation, yet Johnson & Johnson actually experienced a positive return on this luck and managed to come out ahead. Despite being declared an overreaction by the FDA and FBI, Johnson & Johnson spending over $100 million to recall all 32 million bottles of Tylenol from store shelves following the incidents effectively putting customer safety ahead of financial concerns. Less than a year later, Tylenol regained a 30% market share as the top-selling pain reliever. The company took what should have been a tragedy and converted it into a huge amount of goodwill integral to the future success of the company. So, in the long-term, their bad luck turned out to be a really good thing for them. As we come out of this unfortunate event, I want to ask you: how is your industry changing? What are going to be the permanent changes that you see with your client base and what is going to remain the same? How can you position your company to be in the right place at the right time, to better understand and engage new client behaviors? Emerging from this pandemic positioned to experience a positive return on your bad luck is going to require you to do things differently. You will need to view your business in a new light. We’re calling this change in approach the big pivot and have already implemented it with great success for many of our clients. Think of it this way: the “why” your company exists remains in this new economy, but the “how” you exist, the way you approach your services and the way your customers interpret your value, is going to change drastically. No matter the industry you’re in, the need for human connection is prevalent in all markets. This is a key point of focus as you develop your positive return strategy. If you’re ready to talk strategy, book a call with one of our marketing consultants. We can help put a program together to navigate your company out of this crisis and ensure greater success going forward. BOOK A DEMO AT WWW.TM.MEDIA OR REACH OUT TO ME DIRECTLY AT [email protected]. Andy Buyting's thought leadership journey started when he published his first business book in 2007 and first magazines in 2009. Since that time, he has leveraged custom magazines and online digital content strategies to establish himself as a leading authority in content marketing and brand positioning. Through his company, Tulip Media, Andy and his team make these content marketing strategies and tools accessible to their Client-Partners. www.TM.Media HOW TO WIN CLIENTS & INFLUENCE PEOPLE ANDY BUYTING HOW TO WIN CLIENTS & INFLUENCE PEOPLE ANDY BUYTING SECOND EDITION WARNING Reading this book will TULIPMEDIAGROUP.COM | 5