™Marketing Magazine Issue 8 | Page 22

PANDEMIC MARKETING Pandemic Marketing: OVERCOMING YOUR MARKETING WOES DURING AND AFTER A PANDEMIC BY: JESSICA EMBREE Marketing is never easy. It can be downright tricky. Today, businesses all over the world are facing a new hardship, COVID-19. This pandemic has transformed how we work, interact, and sell. Businesses are having to embrace the new norm by setting up e-commerce, launching new products, and changing their marketing and sales strategies altogether to ensure continuity. So how can you pivot and transform your business? How can you mitigate risks and make sure your employees, customers, and business are taken care of? Over the last few months, we have observed five tactics that Client-Partners, companies, and Tulip Media have used to overcome COVID-19 and ensure future success. PIVOT! The month of March seemed to be endless. As a business owner, you probably had to make more tough decisions in March than you usually had to do in a year. Businesses were forced to close, have tough conversations with staff, and file for government subsidies. As a society, we were faced with the “fight, flight, and freeze” syndrome, and many of us may still be in that stage. But my challenge to you, if you haven’t already, is to pivot. Ask yourself, “Is there a part of my service or process that I can change today that will ensure my customers don’t experience a disruption in my service?” At Tulip Media, we fast-tracked our “SMarketing” launch, which is in demand due to businesses being forced to move online. While our print and digital marketing programs are still very popular, our SMarketing program allows us to reach new customers and mitigate the risk of losing Client-Partners in any other service avenues we provide. Pivoting can be difficult for some businesses. Whether it is creating PPE, moving your service online, or focusing on a different aspect of your business, there are opportunities out there for most companies. AUDIT YOUR MESSAGING With pivoting in mind, now is the time to alter your marketing and sales messaging. Look at your website and social media pages 22 | TULIPMEDIAGROUP.COM