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How to approach the history and possible treatment needs is best sorted out before they arrive at your office for their first visit, whether an exam may be possible, or simply a meet and greet to allow them to become familiarized with your environment to ease their anxiety. 7,8,9 1 Intellectual limitation: These can be mild to severe, affecting how well they can understand and follow instructions. 2 Congenital heart condition: may require antibiotic prophylaxis. Consult with primary care physician and/or cardiologist. 3 Immune suppression: may require antibiotics before, during, after more invasive procedures. 4 Respiratory problems: may need to watch positioning in chair, have oxygen available PRN. 5 Vision problems: may need to allow to feel things, and warn when about to enter mouth 6 Thyroid problems: hypothyroidism is possible, monitor heart rate and temperature 7 Midface insufficiency: difficulty breathing through nose, may require more breaks during treatment Once the syndrome is broken down, the complications are not that hard to manage in most dental offices. I encourage all oral health providers to access the training modules on the Pennsylvania Coalition for Oral Health website for more information regarding the treatment and management of the special needs patient’s oral health care at www.paoralhealth.org/webinars. These special needs modules (see Attachment 3) will walk you through important information and “tricks of the trade” that I have utilized in my long career treating the special population. 9 The most important thing needed in any practice to accommodate these individuals is patience, kindness, and a willingness to get out of your box and into theirs! Treating the special population will be the most rewarding part of your practice. Experience the joy I have had in my career by becoming a provider to the most vulnerable and most grateful patients of your career. decreases airway (Mallampati score) making 8 Megaglossaly: sedation more risky 9 Congenitally missing secondary teeth: treatment of retained primary teeth may be needed 10 Atlantoaxial insufficiency: watch positioning, provide neck pillow for support. 11 Limited dexterity: may require modification of oral health implements for patient and care giver MARCH/AP RIL 2020 | P EN N SYLVAN IA DEN TAL JOURNAL 13