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Capítulo IV Recomendaciones para una Medicina Segura BIBLIOGRAFÍA Beckman, H. B., Markakis, K. M., Suchman, A. L., & Frankel, R. M. (1994). The doctor-patient relationship and mal- practice. Lessons from plaintiff depositions. Archives of Internal Medicine, 154(12), 1365–1370. Berlin, L. M. (2010). Failure of radiologic communication: An increasing cause of malpractice litigation and harm to patients. Applied Radiology, 39(1), 17. Di Blasi, Z., Harkness, E., Ernst, E., Georgiou, A., Kleijnen, J., Blasi, Z. Di, … Kleijnen, J. (2001). Influence of context effects on health outcomes: a systematic review. The Lancet, 357(9258), 757–762. Domino, J., McGovern, C., Chang, K. W. C., Carlozzi, N. E., & Yang, L. J. S. (2014). Lack of physician-patient commu- nication as a key factor associated with malpractice litigation in neonatal brachial plexus palsy. Journal of Neuro- surgery. Pediatrics, 13(2), 238–42. Hojat, M., Louis, D. Z., Maxwell, K., Markham, F., Wender, R., & Gonnella, J. S. (2010). Patient perceptions of phy- sician empathy, satisfaction with physician, interpersonal trust, and compliance. International Journal of Medical Education, 1, 83–87. Hojat, M., Vergare, M. J., Maxwell, K., Brainard, G., Herrine, S. K., Isenberg, G. A., Veloski, J., et al. (2009). The devil is in the third year: a longitudinal study of erosion of empathy in medical school. Academic medicine : journal of the Association of American Medical Colleges, 84(9), 1182-91. Larson, E. B., & Yao, X. (2005). Clinical empathy as emotional labor in the patient-physician relationship. JAMA, 293(9), 1100–1106. Levinson, W. (1994). Physician-Patient Communication. A key to malpractice prevention. JAMA, 272(20), 1619-1620. Entman, S. S., Glass, C. a, Hickson, G. B., Githens, P. B., Whetten-Goldstein, K., & Sloan, F. a. (1994). The relationship between malpractice claims history and subsequent obstetric care. JAMA : The Journal of the American Medical Association, 272(20), 1588–91. Levinson, W., Roter, D., Mullooly, J., Dull, V., & Franckel, R. (1997). Physician-patient communication. The relation- ship with malpractice claims among primary care physicians and surgeons. JAMA, 277(7), 553–559. Halpern, J. (2003). What is clinical empathy? Journal of General Internal Medicine, 18, 670–674. Moore, P., Vargas, A., Núñez, S., & Macchiavello, S. (2011). Un estudio de reclamos hospitalarios: el rol de la relación médico-paciente. Revista Médica de Chile, 139(7), 880–885. Henry, S. G., Fuhrel-Forbis, A., Rogers, M. A. M., & Eggly, S. (2012). Association between nonverbal communication during clinical interactions and outcomes: A systematic review and meta-analysis. Patient Education and Counsel- ing, 86(3), 297–315. Vicent C., Young M., Phillips A. Why do people sue doctors? A study of patiens and relatives taking legal action. The Lancet. Vol 343, June 25. 1994. 1609 -1613. Hickson, G. B., & Jenkins, A. D. (2007). Identifying and addressing communication failures as a means of reducing unnecessary malpractice claims. N C Med J, 68(5), 362–364. { Manual para el Ejercicio Profesional Médico 2020 } pág. | 259