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CYBER SECURITY Why Small Businesses Must Go Big On Cyber Security By Denis Mbau O ver the years, businesses have been urged to embrace technology to be able to tap into more opportunities and enhance sustainability and reduce costs. Moreover, with technology convergence, SMEs are reaping big with them being able to offer more flexible working arrangements to their employees while improving collaboration of activities towards certain objectives. They are able to work across multiple technology devices, from office desktops to personal laptops to tablets and even on their mobile phones. hacks happen among SMEs who in most instances tend to be both overconfident and underprepared when it comes to cyber awareness. This coupled with the fact that SMEs contribute to about 45% of the GDP and comprise of over 99% of the total businesses in Kenya, and are responsible for somewhere between 50 to 70% of the jobs make them easy, low-risk targets of cyber-attacks. For most SMEs, the hardware is enough However, most of these devices are usually unsecured, leaving sensitive digital information and company secrets open to a higher risk of data leaks, data loss, malicious applications and viruses. Many SMEs tend to focus on the status of their hardware systems over their cyber-security issues. This may be because of their budgetary constraints and setting up a secure cyber defence is not a priority. It is estimated that Kenya lost approximately Sh21.2 billion to cyber- security in 2017, second only to Nigeria which lost Sh65.5 billion according to a Cyber Security report by Serianu. The report shows that over Sh18 billion was withdrawn from victim accounts from banks. Additionally, most SMEs do not think that their data is important and wonder why hackers would even be interested. Therefore, most SME’s do not have comprehensive risk and asset management solutions, which leaves them greatly exposed to manageable risks. They, therefore, stand a very slim chance of recovering their business and reputation in case of an attack. Studies show that most of the cyber Most hackers work on the notion that small businesses do not regard their information important and hence do not invest seriously on cyber-security measures. This is mostly true. 84 MAL31/19 ISSUE Speaking during a recent cyber Security awareness event by Invest In Africa-Kenya, Patricia Jepkoech, Safaricom Manager, Cyber Security Incident Response and Management highlighted that, ‘many SMEs think that their information is not that important and hence no hacker would be interested. However, in an era where customer data is a new form of business currency, a business can be brought to its knees due to information leakage’. Sensitive information such as customers’ bank details or staff log-ins is desirable to criminals. SMEs, therefore, need to understand what data needs to be protected and how to protect it. Compliance requirements may push SMEs to embrace cyber-security measures According to a recent report by KPMG, big organizations now perceive cyber- security as one of the key concerns to their operations and are investing heavily in cyber-security response strategies. “The proportion of East African CEOs who recognize that a strong cyber strategy is critical to building trust with key stakeholders has risen significantly from 28 per cent in 2018 to 72 per in 2019,” says the report which was released in May 2019. SMEs who are the key suppliers to big organizations are now finding themselves between a rock and a hard place as far as cyber-security is concerned. Many large