prosecutor mode when we identify flaws in the position of others and attack . We shift to politician mode when we are trying to win over our audience .
Grant argues our opinions should be driven more by facts like a scientist . I ’ m not suggesting we should surrender our core beliefs . Instead , I ’ m suggesting that having an open mind about specific issues can lead to more understanding and better outcomes .
In 2009 , the CEO of Blackberry , Mike Lazaridis , was on a roll . Blackberry controlled almost 50 percent of the smartphone market . In just five years , their market share dropped to just 1 percent thanks to the Apple iPhone and Lazaridis ’ unwillingness to change his mind about the Blackberry devices and how they operated .
Grant discusses concepts such as confirmation bias , desirability bias , the overconfidence cycle , Anton ’ s syndrome , armchair quarterback syndrome , imposter syndrome , confident humility , detaching your present from your past , detaching your opinion from your identity , relationship conflict , task conflict , agreeableness , the strength of weak opinions , group polarization , overview effect , common identity , counterfactual thinking , motivational interviewing , binary bias , awestruck effect , dumbstruck effect , psychological safety , escalation of commitment , and re-thinking .
One of the most gripping examples Grant uses in his book is the story of how a black musician used his words to enable 200 white supremacists to re-think their beliefs and renounce their prejudice . The story is fascinating and worth the read by itself .
Grant suggests that each of us should have challenge network . He defines this as a group of individuals you trust who are not afraid to challenge your opinion , thoughts and ideas .
As Grant says , “ Even our great governing document , the U . S . Constitution , allows for amendments . What if we were quicker to make amendments to our own mental constitutions ?”
Think Again is the kind of book that will have a special place on your bookshelf . It is one you will highlight extensively and reference in conversations , presentations , and speeches for many years to come .
Chief Billy Grogan has over 38 years of law enforcement experience and has served the last 13 years as the Chief of Police . Previously , Chief Grogan served as Deputy Chief in Marietta Police . He is a graduate of the FBI National Academy , Georgia Command College , and the Georgia International Law Enforcement Exchange ( GILEE ). He holds a Masters Degree in Public Administration from Columbus State University .
Don ’ t let these scientific-sounding terms cause you to hesitate about reading this book . Grant does an exceptional job explaining them in a language everyone can understand and uses excellent , real-life examples to illustrate each of them .
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