BUSINESS
Madison Magazine and the Richmond Register are recognizing the best and brightest professionals in Madison County. In this
issue, we highlight real estate, education, banking, bartenders/waitresses and tourism.
We want you to tell us who Madison County should know too. We’re asking for nominations for our next issue in the following
fields: entrepreneurs, aging care, manufacturing, event planning and accounting.
Submit nominations by emailing [email protected] with the nominee’s name, title, business and reason why you
should know them. Deadline for entries is Feb. 12, 2019 at midnight.
Eric Vorseth
Your title: CVNB Market President,
Richmond
Years in your industry: 31
What they said: “Eric recently moved
here from Louisville where he worked
for Stockyards Bank. He is in this new
position to help grow the market
presence of Cumberland Valley
National Bank. He is also a graduate of
EKU (I think).”
What’s the biggest challenge in
your industry? Competition, ever
evolving technology and fraud are
the biggest challenges facing the
banking industry. Cumberland Valley
National Bank (CVNB) is proud of the
superior customer service we offer our
customers and as a true community
bank, it embraces a “Care More,
Matter More” mantra. We continue
to bring new technology features to
our product line up – with the goal
of providing customers with easy
access to manage their accounts and
technology that prevents and detects
fraudulent activity.
What’s the best part of working in
Madison County? The best parts of
working and living in Madison County
are our people, beautiful landscape
and central location – which combine
to create great opportunities for our
region. Madison County has a lot to
offer and as a community we need
to do our own part to help keep the
community thriving, safe, and clean.
24
Nicole Day
Jason Eberle
Raela Phoenix
Your title: Senior Loan Consultant at
Lendmark
Years in current job: 4
Years in your industry: 14 Your title: PGA professional at Gibson
Bay Golf Course
Years in current job: 22
Years in your industry: 33 Your title: Owner of the Bluegrass
Barrel House
Years in current job: 4
Years in your industry: 15
What they said: “Intelligent, dedicated,
beautiful, and kind. However, what
stands out most is her big smile and
giving spirit that never seem to waiver.
Her genuine desire to help everyone is
apparent from the moment you meet
her.” What’s the biggest challenge in
your industry? The golf business
has become much more competitive
since I started at Gibson Bay. There
is more competition and most of
our customers are playing less golf
than in the past. Providing the
best conditioned golf course at a
competitive price is our main goal
and the challenge we face every day.
The game of golf is a great form of
recreation and we are working very
hard to introduce the game to as many
people as possible. What’s the biggest challenge in your
industry? Balance with everything
regarding personal and bar lifestyle;
staying on top of the latest drink,
food, music and sports trends! Always
being on top of the game! There’s no
room for slowing down. It’s always
full speed ahead with creating the
best environment people want to be
around! Biggest challenge for me this
year was to handle the business with
my husband Anthony overseas serving
our country! Probably the biggest test
to my career was handling everything. I
am fortunate to have my brother Jason
right next to me who stepped in and
has kept our wheels spinning! Having
a great staff is a huge challenge and
thankfully I do have one!
What’s the biggest challenge in
your industry? Competition for
finance company services has never
been more fierce. What matters to
most customers in 2020 is greater
personalization, more, automated
services, and easier access to services.
At Lendmark, we recognize this and
every effort is made to keep up with
the demanding competition, we are
constantly improving our digital
services and ensuring that our face-
to-face interactions with customers is
always our top priority.
Although most banks are shying away
from personal loans, we continue
to lend on a daily basis with instant
approvals and access to money that
day. That is a huge benefit to our
customer retention and the loyalty
of our customers. Interest rates are
important but the personal confidence
that customers can place in the hands
of their lender is what makes them
come back to us each time.
Madison Magazine F E B R UA RY- M A R C H 2 02 0
What drew you to becoming a golf
club professional? I chose to become
a golf professional because of my love
for the game of golf. My dad taught me
to play when I was 8 years old. I have
always loved to play and be around the
game. Although this job can be very
difficult and I work very long hours and
work most weekends, I love working
in the golf business and I couldn’t see
myself doing anything different.
What’s the best part of working in
Madison County? Working and living
in Madison County has been great for
me and my family. Although my wife
and I are not originally from Richmond,
we both work and live in Richmond.
Our kids were born here and are both
students at Madison Central High
School. This is our home and we plan
to be here for a long time.
What’s the best part of working in
Madison County? I have bartended in
Madison county a very long time and
it is a great balance of having a small
town feel with a large population! But
what the best part is that I get to host/
work a party everyday in the town I live
in with my BBH Family! Who wouldn’t
love that! Having a clientele that allows
for bonding and good friendships to
flourish!