9
10
Smile.
Smile at your audience
as they enter the room,
and smile at them when
you begin speaking.
This will make you feel
relaxed, confident and
connected.
ABOUT THE AUTHOR
SUSAN CAIN is the co-founder of Quiet
Revolution and the author of the bestsellers
Quiet Power: The Secret Strengths of
Introverts, and Quiet: The Power of Introverts
in A World That Can’t Stop Talking, which has
been translated into 40 languages, has been on
the New York Times bestseller list for over four
years and was named the #1 best book of the
year by Fast Company magazine, which also
named Cain one of its Most Creative People
in Business. Cain is also the co-founder of the
Quiet Schools Network and the Quiet Leadership
Institute. Her writing has appeared in the The
New York Times, The Atlantic, The Wall Street
Journal, and many other publications. Her
record-smashing TED talk has been viewed over
14 million times and was named by Bill Gates
one of his all-time favorite talks. Cain has also
spoken at Microsoft, Google, the U.S. Treasury,
the S.E.C., Harvard, Yale, West Point and the
US Naval Academy. She received Harvard
Law School’s Celebration Award for Thought
Leadership, the Toastmasters International
Golden Gavel Award for Co