Luxury Hoteliers Magazine 4th Quarter 2019 | Page 28

WHAT TRENDS ARE YOU FOLLOWING NOW? I like to follow retail ecommerce and OTA trends. Companies within these two industries have innovation labs, data scientists, researchers, as well as staff psychologists on their teams to understand human motivations and behaviors, and to develop innovative products and technologies, to drive business and scalability. Nobu Ryokan, Malibu Nobu Hotel Los Cabos 28 ILHA