Luxury Hoteliers Magazine 4th Quarter 2019 | Page 26

WHAT CAN ATTENDEES EXPECT FROM YOUR TALK ON DIGITAL REVENUE OPTIMIZATION AT THE ILHA’S INSPIRE SUMMIT IN DECEMBER? 26 ILHA Within the hotel industry, “Digital” is often referred to as marketing, advertising and ecommerce; while “Revenue Optimization” is often referred to how we generate revenue and expand our distribution. These two departments within a company most often find themselves working against each other, although both departments aim to achieve the same ultimate end goal of trying to generate business and revenue; but their mindsets and approaches toward the end goals are different. What the attendees will take away from this session is: when we combine the Digital and Revenue Management mindsets, we get a new way of looking at hotel business through the comprehensive commercial lens. Attendees will learn how to identify and maximize hotel profitability and exposure, by combining the science and art of ecommerce, distribution, data intelligence, consumer psychology and technology.