“
WE GREATLY APPRECIATE WHAT THIS IS IMMEDIATELY DOING RIGHT OUT OF THE GATE , FOR OUR GUESTS AS WELL AS OUR
CUSTOMER SERVICE PERSONNEL .”
visibility , high traffic area , not only was the Health Checkpoint station non-obstructive , with no visible cords , cables , or power supply , the station immediately began attracting curious guests , who approached it and intuitively took advantage of its multiple features within seconds .
“ Accomplishing multiple guest benefits with a single solution in 10 seconds or less , is our goal ,” said Rubenstein , “ the likes of which does not exist to be compared with – dispense hand sanitizer , verify guest temperature and the presence of a mask , relaying information on a programmable digital sign and engaging visitors wirelessly with a QR code that points to a hotel landing page , where guests and staff can log in to their respective resource pages .”
Bolstering guest confidence , while communicating the values espoused by the Le Méridien brand , “ Health Checkpoint performs its role for our visitors , guests , and staff unlike anything else we ’ ve seen ,” said Martin , “ making health , safety , and wellbeing the highly appropriate centerpiece it should be .”
Digital Signage : even better than the real thing
The Health Checkpoint has a digital signage screen that can be customized according to the client ' s needs . This is a highvalue function , as it allows for the delivery of real-time information , promotions , social media engagements , and even directions to get to any point in the hotel . Creative content is a vastly underutilized multimedia opportunity waiting for hoteliers .
A new and fun experience for guests
The presence of Health Checkpoint compliments Le Méridien ´ s reputation as an avant-garde brand .
“ Another thing about the health check point is that it takes something really very clinical or transactional – taking a temperature and confirming you have a mask on – and making it , quite honestly , a bit more of a fun experience . Within the first five minutes of setting it up , we had guests get up from their seats and come over to try it out . The esthetics of the equipment blends in , allowing it to be more experiential versus clinical and forced . There ’ s your proof of concept , concluded Martin , “ We greatly appreciate what this is immediately doing right out of the gate , for our guests as well as our customer service personnel .”
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