By becoming a part of The Set Collection , our partners benefit from such services as our unrivalled distribution tools , 24 / 7 online and phone reservations systems , access to worldwide travel partners , marketing solutions , industry relations , customer loyalty programmes and concierge services . In return , our partners support the growth and development of our industry-leading brand whilst we expand our footprint across the world .
What do you forecast for luxury travel in 2022 ?
Due to Covid , it ’ s clear that the hospitality industry has been considerably affected . However , looking ahead , it ’ s an exciting and encouraging time , especially for us with this launch of The Set Collection .
As we know , the demand for travel is now stronger than ever ; this , coupled with the demand for luxury , has seen guests ’ expectations develop constantly . Something that delights guests on their first stay will be expected on their next . Hotels must manage these expectations and be reactive and deliver creative and innovative ideas to keep guests excited and returning to their favourite destinations .
It ’ s also notable that the travel industry has become more environmentally conscious than it ever has been , and this shift must be reflected and honoured at every touchpoint possible for a guest . It ’ s no longer a novelty but an expectation to have sustainable credentials and be aware of what guests want . Of course , you are staying in a hotel and expect your
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