34
How the hospitality industry
might re-examine contractual
obligations during the
coronavirus pandemic:
Force Majeure, Impossibility and
Frustration of Purpose in the
COVID-19 era
36
ABOUT
Hospitality news from around the
world
44
Sustainability sets the stage
for today’s luxury guest
experiences
Procurement providers are
essential to luxury hotel
operators to source the right
products for their guests
58
How should hotels pick
a photographer for their
referrals?
The essential guide to finding
the right photographer for your
property
64
Magnetic Imanta
A hideaway on the mountainous
northern coastline of Mexico’s
Bahia de Banderas that remains
true to its ancestral heritage
78
Serve a good cuppa and
become more memorable
Tea adds a new dimension
to F&B offerings with tea
sommeliers and mixologists
creating specialty cocktails
84
Does influencer marketing
yield results in the luxury hotel
industry?
How this form of social media
marketing can boost awareness, create
engaging content, and build trust
88
Maistra Hotels expands
portfolio with award winning
event
Croatia’s most successful hotel
brand throws a celebration to
remember
94
Wave of Change
Dr. Megan Morikawa,
Iberostar Group’s Director of
Sustainability Office tells the
ILHA about their wave of change
movement
104
Most over-the-top room
service
Did you dream it? Private chefs,
camping for kids and breakfast
poolside, like you have never had
it before
110
Jackie Dacanay, Director of
Talent & Culture, Fairmont San
Jose
California Hotel & Lodging Connect
Leader of the Year shares some
insight into her key projects
116
5 Valuable lessons I learned
recruiting for the world’s best
hospitality organizations
What successful recruiters know
about finding the best talent
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Six Senses Bhutan
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