|
42 Culture Hacking is a Business Thing not Just an HR Thing
Shane Green of SGEi takes a look at the relationship between culture , guest engagement and retention , exploring how you can recreate your company culture
|
46 2016 European Guest Experience Awards
A collaboration between the International Luxury Hotel Association , TrustYou , and Travelers worldwide
|
48 Putting the Right Team Together 5 Elements of Hiring for Luxury
Maggie Reyes shares her insider knowledge of recruiting for luxury brands and creating world-class teams
|
50 Art of Living and French Refinement in Paris
Laurent Delporte , Hotelier and celebrated blogger , decodes the French art of welcoming
|
||||||
|
54 2016 Design and Tech Trends in Airports
Butterfly gardens , movie theatres , libraries , billiard halls , business centers and cutting edge design . Find out the latest airport trends that have made long distance travel-worthy
|
58 Ocean Wave Fountains at Future Ocean Side Hotels
Harnessing the power of nature to create sea-worthy water features to delight and entertain guests .
|
60 Taking the Pain out of International Logistics
Understanding global purchasing and logistics - 5 ways to make your global trade effortless
|
62 How Luxury Hoteliers can Seize Profitable Opportunities with Inbound Medical Tourism
Dr Badia explores this rapidly expanding industry and offers insider knowledge on how to capture this new market of traveler
|
|
66 Advertising your Brand to Maximize your Reach
Achieve maximum profit with bartering strategies you probably never thought existed
|
68 Asia Hotel Design Awards 2016 Winners
Indulge in this visual feast of the stars of the Asia- Pacific region
|
74 Your Staff is complaining ! How to respond and solve staff grievances
A no-nonsense approach using real-life scenarios show how you can improve conflict resolution and ensure employees feel heard , appreciated and empowered .
|
78 Industry Introspective
Alexandra Walterspiel took a year off from her luxury hotel career to recharge , reconnect and refocus . She tells us what she learned .
|
82 Robot Revolution
Are robots taking over or here to make us better ?
|