ALLOWING GUESTS TO BOOK MORE ACTIVITIES ON YOUR BOOKING ENGINE RELIEVES YOUR STAFF FROM MANUALLY MAKING THE BOOKINGS
The integrated software on your property can also relieve the workloads of non-guest-facing staff . Integrating the various profit centers of your property allows financial information to be collected seamlessly in a central location for reports and analysis . This reduces the burden of creating reports and provides your staff with a comprehensive view of the property ' s financial health .
Operating with a Fully Empowered Guest and Team
Staff shortages look to be a long-term issue in the industry . Those who fully empower their hidden workforce early will be better able to relieve stress from existing staff and provide them the tools necessary to supercharge guest experiences . If your property has tech stack gaps , waiting for the staffing crisis to end so you can return to business as usual is not an option . Even if you have the patience to wait out the crisis , your guests do not . The time to contact your hospitality solutions provider and take steps to fill these gaps is now . Make sure you can fully empower your hidden workforce .
About the author Frank brings a wealth of professional and personal experience to his role as Vice President , Strategy at Agilysys . Previously the Founder & CEO of ResortSuite , he has advised Fortune 1000 companies regarding the strategic use of technology to help them achieve organizational objectives , and has worked at top international management consulting firms including , Ernst & Young , USoft ( Unisys ), and MERANT . Combining his knowledge of the hospitality field with his background in enterprise technology , Frank founded ResortSuite , establishing a position as a leading provider of true integrated , guest-centric , hospitality and leisure management technologies including hotel / resort , club , golf and spa software . Frank has served the past 13 years on the ISPA Board of Directors and currently serves as Chairman of the ISPA Foundation . Frank is an enthusiastic speaker and presents regularly at prominent industry events and forums .
For more information on ResortSuite and property-branded apps , visit
resortsuite . com
Agilysys and ResortSuite users ! Join us for the Inspire 2022 User Conference February 28 – March 2 at Green Valley Ranch in Las Vegas NV .
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