Introducing PHYSICIAN WELLNESS PROGRAM
* GLMS covers the cost of up to 4 visits during your professional career as an active member.
for GLMS Active Members
Take Care of Your Patients By Taking Care of Yourself
The Physician Wellness Program( PWP) was designed as a safe harbor for physicians to address normal life difficulties and physician burnout in a confidential and professional environment.
• GLMS Covers the Cost of Up to 4 Office Visits *
• Completely Confidential
• Expedient Service
• No Insurance Billed
Counseling Services Provided by
Raskin & Associates 7400 New LaGrange Road Suite 312 Louisville KY 40222
502.394.9990 the position, GLMS has implemented numerous aspects of Guinn’ s vision into new programs, improved service and increased awareness of physician needs in Louisville.
STEERING TOWARDS NEW HORIZONS
One of the areas GLMS was committed to streamlining was our Centralized Application Processing Service( CAPS). Traditionally one of GLMS’ flagship programs, CAPS was struggling to keep up with the substantial flow of applications it saw each day.
After nine months, CAPS has made a nearly complete turnaround into greater efficiency and better customer service. As Jessica Williams, GLMS Director of Member & Client Services, told the GLMS Board of Governors,“ We’ re making a lot of changes and being much more transparent. We’ re doing more reporting to the facilities and showing them our numbers even if they’ ve not been pretty. We’ re showing our numbers and then showing substantial improvement.”
Since autumn 2015, the average time needed to complete a credentialing application has been cut by more than half, from 88 days to 37. Exec. Vice President Bert Guinn said of the changes,“ I’ m getting glowing reports of satisfaction from hospital officials. Appointing Jessica Williams as director over CAPS is one of the best decisions we could have made.” Likewise, the CAPS staff got reinvigorated and took on the challenge to take their service to the next level.
Credentialing is just one of the many areas GLMS has been determined to make a difference in the day-to-day lives of physicians.
Chief among the concerns of our physicians has been the mental wellbeing of their friends, their peers and themselves. Our president, Dr. Couch, addressed the increasing concern of physician burnout in an August 2015 article in Louisville Medicine, saying“ Achieving a work-life balance is important … Burnout takes a high toll on physicians, leading to broken relationships, substance abuse and suicidal ideation.”
To give physicians a safe, anonymous space to talk about the problems affecting them, GLMS created the Physician Wellness Program. Through this initiative, active members are able to utilize up to four free visits to a counseling service chosen carefully by GLMS. There, our physicians may address normal life difficulties in a confidential and professional environment. The health of our physicians is a primary concern for GLMS, and we’ re committed to the fight for our members’ personal well being and professional satisfation.
The evolution of CAPS and the introduction of the Physician Wellness Program have been some of the most visible changes to GLMS, but much has taken place behind the scenes to make GLMS a more responsive and proactive organization for years to come.
The introduction of our new website is coming soon! The new site will feature a more interactive and easier to navigate experience for GLMS members. There you will find CME trackers for members, archives of all GLMS publications, and information about upcoming events and the most important news and alerts in local health care today.
In concurrence with the rollout of the new website, GLMS will also have an upgraded member database. This new database will be an industry standard
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