Lost Pearl Creative Portfolio Banh Shop Proposal | Page 12

QUALITY SERVICE ORGANIZATION CLEANLINEss In the produc ts we se rve, i n t h e m a na gem e nt we tra in, in the fac i li t ies we build, in the fina nc ia l perfo r man ce goa ls we strive for. Our tea m “wa lks the ta lk” when i t com e s to hospita lity. We don’ t t ake a ny guest ex perience for gran ted , we respec t & a pprec iate the c ho ices o u r gue sts have & we never ta ke t h ei r c hoice for gra nted. We set a high standard of organizational ex pe c tation & we prov ide the su p p o r t & guida nce to m e et or exceed t h o se sta nda rds. Our business es are operated by professiona l m a n ag emen t tea m s. Ea c h & eve ry gue st deserve s to kn ow that they have m a de a “sa fe ” d ec isi o n c hoosing Ba nh Shop. Sta n d ard s o f food sa fe ty & sa nitation a re p ar t o f the fa bric of our resta ura n t & are reinforced shift by shift. Open in g & c losing c hec klists, line c he c ks , t rain i n g m ateria ls, posted rem inders & “ lead by exa m ple” m e nta lity is at t h e co re of our c ulture.