� To establish the reliability of the information available on the web ; � To verify and establish which EPGs are still operating and which one not ; � To find “ informal ” information about EPGs ; � The presence of EPGs that are not available for sharing information , because of their internal policies .
To overcome these difficulties it has been important : �
To choose the appropriate channel of communication with EPGs � To organize direct meetings with EPG ’ s members , � To verify the information found on the web .
All these measures contributed significantly to the achievement of the reliability of the survey results , although it is impossible to affirm the complete absence of inaccurate or incorrect information .
The “ focus groups ” activity
At a later stage , after the conclusion of the quantitative research , partners carried out a series of focus groups in order to provide a more accurate framework of EPGs ’ reality in Italy , France and Croatia . It has been possible by consulting and involving local EPGs members and associations that are interested in this topic . As for the “ desk research ”, also in this case partners developed and used a shared model based on six topics / questions that stimulate the discussion inside the groups .
The question sheet utilized during the focus groups is shown below :
Focus Group Template
Difficulties / needs that prompted you to create the EPG
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