The
Quality Assurance
Process
What is
Quality Assurance?
Quality assurance (QA) is often referred
to as the “police” of the manufacturing
world, because some of our duties in QA
make us seem like police officers. We
enforce dōTERRA standards, such as
CPTG Certified Pure Therapeutic Grade®.
However, there are also legal requirements that we enforce throughout each
stage of sourcing and bottling our oils.
All of our products, whether they are
foods, cosmetics, or dietary supplements,
have regulatory requirements in each
country where they are sold. These
requirements influence and sometimes
dictate the labeling, sourcing, and
manufacturing processes that result
in the end product. For example, the
United States 21 CFR 111 (the section
of the Code of Federal Regulations that
governs dietary supplements), lists
duties for quality. In brief, QA has the
responsibility to review and approve
items such as ingredient, component,
and finished good specifications;
procedures; manufacturing records;
and equipment. This applies to
dōTERRA because our internal use
oils are labeled as dietary supplements.
20 / SPRING 2016 LIVING MAGAZINE