Leadership Academy 2013-14 LeadingAge New York Feb. 2014 | Page 19

Debra Lyda Sr. Director, Home- Based Services Unity Health System Shared Governance Program 1 How would you describe your Action Learning Project and the difference you hope it will make to advance your organization’s mission (or the field) and benefit the individuals you serve? Develop a shared governance program within home-based services to further interdisciplinary teamwork and staff development/ career ladder, especially related to changes in system due to merger with another health system. 2 How have the relationships you’ve developed as part of your project (with mentors, partners, stakeholders, etc.) influenced this direction and you as a leader? Understanding the importance of good communication and transparency has been emphasized by sr. leadership. Clarification of values within a system is important in development of staff and reduction in anxiety and miscommunications. 3 What have been important turning points for you, in your own learning, as you’ve engaged with the action learning process (you might consider a surprise, insight, setback, or challenge)? Learning communication skills: active listening, softball questions, pregnant pauses has allowed me to receive more feedback, more open and honest communication/interaction with staff. 4 How do you hope your project might unfold in the months and years ahead and what impact do you hope it will have on the field at large? My hope is that every staff member feels like an integral part of the success of the agency, that their ideas are valuable and implemented. Resultant confidence will build steadily to provide the next leaders to our division/system. 5 How has the action learning process in the context of the Leadership Academy experience contributed to your growth as a leader? This experience has helped me look at issues from all sides, not just operationally. The upcoming changes for my health system as well as healthcare industry in general, needs to be handled by leaders who are willing to learn, grow and change. The leadership academy has provided me with the toolbox to succeed. IGNITE Leadership Academy Action Learning Project 2013-14 19