news
XT1144 player named
Digital Signage
Technology of the Year at
the AV Awards
The BrightSign XT1144 player has been
named Digital Signage Technology of the
Year at the 21st AV Awards, presented
at the Battersea Evolution in London on
Friday 11, October. The BrightSign XT1144
the flagship model in the new Series 4
player family – is the highest-performance
player that BrightSign has ever shipped.
Its performance enables a feature set that
adds a new level of flexibility, interactivity
and technology enhancements to digital
signage presentations.
Sufficiently economical to run from
PoE+, the XT1144 supports HDMI In to
deliver Live TV to end-points either via an
HDMI cable or streaming over a network.
BrightSign is building on its hardware with
the release of new management tools
to support the implementation of digital
signage networks on a much larger scale
than ever before.
Jeff Hastings, CEO at BrightSign, said:
“The AV Awards is one of the biggest and
most prestigious nights in the AV calendar
worldwide, and we are delighted that our
Series 4 players have been recognised at
this event. These awards are rigorously
judged by end-users of AV technology, so
the accolade truly represents the views
of those who matter most to BrightSign’s
business – our end customers. The award
is a tribute to everyone in BrightSign who
contributed to the delivery of this industry-
leading player family.” n
KIOSK
solutions
If you have any news please
email James Abbott,
[email protected]
8 KIOSK solutions
UK consumers want self-serve kiosks in
hospitality venues according to research
The average Brit will spend 47
days queueing over their lifetime,
according to a new study Kurve
commissioned this month. And
when it comes to ordering food
and beverages, waiting in queues
is no longer acceptable and self-
serve kiosks are high in demand.
The survey undertaken by
OnePoll of 2,000 adults revealed
the average Brit will spend 51
minutes waiting in line each week
– leaving it unsurprising the nation
has a reputation for complaining
about queueing. Even though we
may be considered a nation which
queues constantly, one third think
having to wait to order food or
drink is unacceptable. And 62%
believe venues, bars, casual dining
and coffee shops should be doing
more to reduce queue time. What
does this mean for the hospitality
sector?
Brits reported feeling bored,
impatient and annoyed when stuck
in a queue, which may be why 41%
prefer to choose a self-service
kiosk over a cashier. And while
a third would still rather go to a
manned cash point or a cashier,
two in five believe self-service
kiosks are more efficient. However,
Brits would still be happy to be
served in person when it comes
to fine dining, pubs and bars and
coffee shops, so the all-important
human touch is not going to be
leaving the sector for a long time.
In an attempt to avoid a long
line and having to wait, 37%
of respondents have used a
self-service kiosk at a fast food
restaurant. Besides trying to
avoid a queue, reasons given
for choosing self-service were
being able to avoid speaking to
people, the freedom to design
your own order and their general
convenience.
With technological
advancements like self-serve kiosks
streamlining the queueing process,
we believe the astonishing 47 days
we spend waiting in line can be
reduced greatly. It’s not surprising
that in the last twelve months,
self-serve technology has been at
the top of the agenda for many UK
hospitality operators, with rollouts
predicted to soar in 2020. To
see the survey results visit www.
kurvekiosks.com/queuing2019 n