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Passengers to trial new SITA Smart Path technology
Brisbane Airport , in partnership with SITA and Air New Zealand , has launched a trial of facial recognition technology that is set to transform the future of travel .
The new SITA Smart Path technology uses sophisticated biometrics which allows passengers to present their details at a selfservice kiosk at check-in then , when ready to board , use an automated boarding gate to be verified using face recognition technology to access the aircraft .
Brisbane Airport is the first Australian airport to trial this secure walk-through experience at check-in and the boarding gate using SITA ’ s biometric technology , which integrates with the airport ’ s existing commonuse solutions . With SITA Smart Path , once travel documents are linked to the biometric at checkin , the passenger can complete the boarding process without the need to present a boarding pass , a passport or travel documents . Roel Hellemons , General Manager Strategic Planning and Development , Brisbane Airport Corporation , said : “ This is a great opportunity for passengers to help shape the future of travel . We ’ re always striving to improve the airport experience at Brisbane Airport and this trial will allow us to test and refine new technology that we hope will make standard checkin and boarding processes more efficient and secure ."
Smart Path can be extended throughout the airport to include any processes and checkpoints that require document checks . n
Kiosk content management system released for windows & android operating systems
PROVISIO has released new versions of the company ’ s kiosk software for Windows and Android . SiteKiosk Windows 9.4 & SiteKiosk Android 2.7 support SiteCaster CMS – a newly developed Kiosk Content Management System ( CMS ).
The new SiteCaster solution focuses on interactive information boards and provides a way to quickly customise content . A new HTML5-based user interface opens up a wide range of usage applications with easily customisable sample templates .
SiteCaster offers various templates , an easy to use web-based user interface ( Cloud ), widgets as well as extensive user rights management for your projects . Create and publish your interactive content to displays , tablets , kiosks and public computers in minutes . n
Security at heart of new receipt printing solution
Able Systems has revealed the newest product in its portable printing portfolio , the Ap1600 , compatible with any existing mPOS set up across any retail environment .
Recent independent research from YouGov has revealed that over 80 % of customers cited security as a major concern when performing an MPOS transaction . Many shoppers feel wary when prompted to enter their pin number into a tablet or non-traditional chip and pin device , particularly as incidents of fraud and security breaches have recently been highly prevalent in the press .
Being able to offer a printed receipt with the transaction can make a huge difference in providing reassurance to the customer . In fact , there have been many instances where retailers have ceased using mPOS directly because of consumer dissatisfaction of not being offered a printed receipt or having to hand over their email address in order to be sent a ‘ soft ’ copy .
The Ap1600 provides a portable , wireless and cost-effective printing solution that is able to connect to all mPOS solutions . Retailers are able to download an app to a smartphone or tablet which connects to the printer using cloud-based software , meaning customer data is encrypted and stored on the cloud – rather than on the device itself .
Derek Way , Managing Director at Able Systems , commented : “ Providing a simple receipt of transaction is an important requirement for many consumers , particularly in recent times where the appearance of newer cost-effect technologies such as mPOS can put customers off making a payment , often purely because of their appearance .” n
6 KIOSK solutions