Kiosk Solutions Apr-May 2017 | Page 5

foreward KIOSK April/May 2017 Issue 7 solutions build | integrate | deploy Customer satisfaction Evolution of kiosks Multi-touch screens also in this issue: iPad kiosks for all ISSN 2398-2837 Avoid project fails Cover image: Picture courtesy of 3M Kiosks for all businesses Kiosks, and indeed kiosk technology has come a long way in a relatively short space of time. And as more and more businesses aim to tap into the millennial market, kiosks are seen as the logical bridge between online and in-store shopping experiences, not to mention a way of tapping into this group’s expectation of immediacy. Traditionally, kiosk technology has been seen as being exclusive to large companies with equally sizeable budgets. But that’s certainly no longer the case. While there will always be the need for standard kiosks, smaller business are now able to join the revolution thanks to smaller and more affordable iPad kiosks offering systems suitable for both staff and customers. As more customer facing businesses embrace kiosks, it’s increasingly important to ensure that the project is well planned and implemented to avoid wasting time, money and potentially turning customers off. We’ll be looking at all these areas and more in this issue of Kiosk Solutions, which I’m sure you’ll enjoy. James Abbott Editor – Kiosk Solutions KIOSK solutions E Space Business Centre, 181 Wisbech Road, Littleport, Cambridge, CB6 1RA Tel [phone] www.kiosksolutionsmagazine.com Published by: LGN Media LTD Publisher & Managing Director: Ian Titchener Creative Director: Andrew Beavis Editor: James Abbott Production Manager: Rachel Titchener Group Sales Director: Lee Morris Financial Controller: Samantha White ISSN 2398-2845 The views expressed in the articles and technical papers are those of the authors and are not endorsed by the publishers. The author and publisher, and its officers and employees, do not accept any liability for any errors that may have occurred, or for any reliance on their contents. All trademarks and brandnames are respected within our publication. However, the publishers accept no responsibility for any inadvertent misuse that may occur. This publication is protected by copyright © 2016 and accordingly must not be reproduced in any medium. All rights reserved. Kiosk Solutions stories, news, know-how? Please submit to [email protected] including high resolution (300dpi+ CMYK) images. KIOSK solutions 5