KIA&B May/June 2020 | Page 3

TABLE OF CONTENTS May/June 2020 PUBLISHER’S NOTE 4 KANSAS INSURANCE NEWS 5 RISK MANAGEMENT Buying, Selling, and Merging Your Agency By: Ronald Kettner and Richard Lund MANAGE & LEAD If Not Now, Then When? By: Cheryl Koch 6 10 First Quarter Highlights of 2020 By: Cindy Hower LARSON’S LESSONS Not For the Faint of Heart By: Will Larson LEGAL EASE The Problem with Websites By: Will Larson ASCK MARKETS 28 30 32 Truth or Consequence By: Chrissey Breault MARKETING 13 AmTrust Financial Services 36 Spotlight: Josh Nordin 37 Your Website Should be ADA Compliant By; Larry Neilson and Jerry Fox COVERED 16 Featuring Zach Renn 20 Safeco 38 • FILING REPORT 40 • END POINT 42 KAIA What Does Being a Member of KAIA Mean to You? By: Kristy Wilson Overcoming the Pandemic is a Matter of Trust By: Commissioner Schmidt 24 26 KANSAS INSURANCE AGENT & BROKER POSTMASTER: Send address changes to Kansas Insurance Agent & Broker, c/o Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS 66612. (785) 232-0561. Kansas Insurance Agent & Broker (ISSN#1069-1847) is published bimonthly by Agency Services Corporation of Kansas (ASCK), a subsidiary of the Kansas Association of Insurance Agents, 815 SW Topeka Blvd., Topeka, KS. (785) 232-0561. Periodicals postage paid at Topeka, KS 66612, and additional mailing offices. 3