KIA&B July/August 2021 | Page 3

TABLE OF CONTENTS
July / August 2021
� PUBLISHER ’ S NOTE 4
� KANSAS INSURANCE NEWS 5
� 100 YEARS OF KAIA
There ’ s No Art Where There ’ s No Fee 6
� RISK MANAGEMENT
� MANAGE & LEAD
Commercial Marine : Risk and Opportunities Following Market Upheavel
By : Oliva Overman
� KAIA
24
How to Become a Better RIsk Management Partner to Your Clients By : Chris Hale
� TECHNOLOGY
8
That ’ s the Way We ’ ve Always Done It By : Commissioner Vicki Schmidt
Are You Doing Your Job ? By : Doug Smart
27
28
Who Own Your Agency ’ s Data ? By : Rachel Stauffer
� MARKETING
11
� COMPANY PROFILES
State Auto : A 100-Year Commitment to Independent Agents
31
Ditch the Generic Newsletter By : Carl Maerz
15
� RURAL & SMALL REVIEW 19
CEK 32
HawkSoft Agency Management System 36
MIAA 39
� FILING REPORT 41
KANSAS INSURANCE AGENT & BROKER POSTMASTER : Send address changes to Kansas Insurance Agent & Broker , c / o Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS 66612 . ( 785 ) 232-0561 .
Kansas Insurance Agent & Broker ( ISSN # 1069-1847 ) is published bimonthly by Agency Services Corporation of Kansas ( ASCK ), a subsidiary of the Kansas Association of Insurance Agents , 815 SW Topeka Blvd ., Topeka , KS . ( 785 ) 232-0561 . Periodicals postage paid at Topeka , KS 66612 , and additional mailing offices .
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