KIA&B 2020 January/February 2020 | Page 9

Is THIS your agency risk management plan? �ou’re caught up in the day�to�day shuf�le, working hard to get and keep business. But if you don’t step back and assess your agency procedures, you can walk right off a risk management cliff, landing your agency in court facing a professional liability lawsuit that may have been avoided. Big “I” Professional Liability provides the E&O Happens Risk Management Website, featuring more than 700 pages of insurance agency risk management information, available exclusively, and at no cost, to Big “I” members. Features include:       Claim examples Risk management articles E&O Claims Advisor newsletters Sample disclaimers Sample customer letters Webinars and podcast archive Log into www.iiaba.net/EOHappens. A KAIA COMPANY 9