| COMPANY PROFILE |
State Auto
Insurance Companies
Brief History:
In 1921, Robert Pein set out to create a new kind of insurance
company. He was frustrated by insurance rates that were too
high and claim settlements that weren’t handled fairly. State
Automobile Mutual Insurance Company, he said, would be
different. He pledged reasonable rates with prompt and fair
claim service that remain our hallmark to this day. Today, we
have assets approaching $4 billion and write nearly $2 billion
in premium in 50 states and the District of Columbia. And we
continue to rely on independent agents and wholesale brokers
to market our products.
Headquarters:
Columbus, Ohio
States available:
AL, AR, AZ, CO, CT, DC, DE, GA, IA, IL,
IN, KS, KY, MA, MD, MI, MN, MO, MS,
NC, ND, OH, OK, PA, SC, SD, TN, TX,
UT, VA, WI, WV
Lines of business:
Auto, Home, Farm and Ranch, Small Commercial, Mid-Market
Commercial, Workers Comp, Specialty
Phone:
Corporate philosophy:
833-SAHelps
(833.724.3577)
Today’s State Auto is a 21st century technology and transformation
Insurance Company. We are risk takers. Creators. Innovators. We
listen to our customers and to each other. We love new ideas and we’re
passionate about serving our customers and communities. You can
count on State Auto to deliver.
www.stateauto.com
Key contacts:
Target area of focus/growth:
Joe Aubin
We are looking to grow in the entire state of Kansas in personal
lines (monoline or packaged auto & home, and umbrella), farm
and ranch, and commercial lines (small and mid-market).
[email protected]
317.501.9317
Desired agency characteristics:
We have successful partnerships with a diverse group of agencies.
We encourage you to reach out to our sales team to talk about a
potential fit with State Auto.
Appointment requirements:
Our goal is to help our agency partners grow profitably and reach
our contingency levels as quickly as possible for personal lines,
farm and ranch, and commercial lines.
Message to members:
State Auto wants independent agencies to win and win big. Our
approach has been to transform and be the carrier that agents
need to deliver on a modernized insurance experience.
We’ve made some big choices in the past few years to position
State Auto and the independent agencies that partner with us for
long-term success:
• Cutting-edge quote and issue system that allows you to get a
home or auto quote in minutes with State Auto.
• Totally electronic document and billing process.
• More efficient operations that allow us to price a lower
expense ratio into our rates and improve our competitiveness.
• New pricing models that allow us to be more competitive on a
broader range of risks.
• Aggressive movement into the telematics and Smart Home
worlds. These capabilities will become dominant themes in
insurance over the next decade.
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Key differentiators:
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Solely committed to the independent agency channel
All-digital technology platform and products
New pricing models to write more business across the
spectrum
Agent testimonial:
“I quote with approximately 10 different companies on a daily
basis and State Auto’s new system is by far the easiest system to
get through. On my very first quotes, I didn’t have to call for any
assistance whatsoever, which is amazing. I was able to get an Auto
and Home quote together in a total of 15 minutes. If all carrier
systems were like this, it would make things more efficient and
faster for an insurance broker.”
-Krista, Leinweber Insurance Agency, Colorado
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KANSAS INSURANCE AGENT & BROKER | March - April 2019 |
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