KIA&B 2015 Volume 20, Issue 1 | Page 24

| HUMAN RESOURCES| How to build a joyful organization W ith a new year upon us, it is a time of reflection and planning. No matter our position, each of us influences others either positively or negatively. I encourage you to find and seek ways to be joyful in all you do and spread that joy by encouraging others in your workplace. One of my personal goals is to find the silver lining in everything, focus on the positive and build one another up. I am joyful for all of our clients, past, present and future. I am joyful and look forward to this year’s opportunities to continue helping others reach their individual and organizational goals. By being joyful, we can build a “joyful organization,” one where employees contribute fully, encourage each other and enjoy their work. Here are 10 action items you can use to build or sustain a joyful organization: communicate Some say money is king. Experience has shown me that communication is king sharing our thought processes, the how, the why, the purpose of the goal, the change, etc. Employees crave being included, as we all do. Inclusion can be achieved through communication. praise Be specific in telling others what they do well. Praise with small tokens of appreciation. Verbal praise, both privately and publicly, goes further than we realize. set expectations Expectations must be known to be achieved. Yes, this requires more communication! 22 KRISTIN SCOTT Human Resources Consultant NASON ASSOCIATES, INC. IS YOUR AVIATION INSURANCE HEADQUARTERS We at Nason Associates have daily contact with the worldwide aviation marketplace to help with uncovered exposures that are in your client’s path. If you have clients who are involved in flying or the aviation industry, our experience and marketing skills can provide you with a complete insurance program. ALL TYPES OF AVIATION COVERAGE: Aircraft Hull & Liability, Aviation Products Liability, Airport Liability, including Products & Hangarkeepers, Aviation Non-Ownership Liability, Work C