Keeping You Safe: PLA Reopening Playbook August 2020 | Page 20

Communication to School Staff:
When communicating with the region about a confirmed case, DO NOT GIVE
NAMES. Local news outlets have been publishing school emails and we should not
be publishing the names of sick community members. It is critical to maintain
confidentiality of the student or staff member as required by the Americans with
Disabilities Act (ADA) and the Family Education Rights and Privacy Act (FERPA).
Inform the community WHERE THIS PERSON INTERACTED with the rest of the
community without revealing their identity (e.g., elementary school, buildings,
grades, rooms, and/or events). Add additional information if possible, such as, the
period of time this person has been ill and if the community is past the 14-day
recommended distancing period.
Encourage anyone concerned about their health to CONTACT A DOCTOR and
include contact information for the state health department.
Reiterate in your communications that custodial staff is CLEANING AND
DISINFECTING school buildings routinely.
DO NOT COMMUNICATE ABOUT A POSSIBLE PRIMARY OR SECONDARY
EXPOSURE to COVID-19, ONLY CONFIRMED CASES.
State, given the spread of the disease, that such an event was anticipated.
Everyone should assume there is a chance of exposure at some point.
Include guidance about self-monitoring, symptoms, and hygiene.
Raise awareness about COVID-19 without increasing fear.
Speak out against negative behaviors, including negative statements on social
media about groups of people, or exclusion of people who pose no risk from
regular activities.
Be cautious about the images that are shared. Make sure they portray school staff
following social distancing guidelines. (For example, do not show staff handing
out packets or meals close together).
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