June Gold Star 1 | Page 3

Hopes & Dreams Did You Know? When Freedom was in the business of installing car audio, the bar for superior customer service was set very high. Associates prided themselves in providing personalized attention. Before jumping into a new purchase, Freedom associates would go out to the customer’s car and check their current system, number of speakers, and discuss volume, treble, bass, etc. Hopes & Dreams…. The purpose of this is probably pretty clear to you. The goal was to ensure complete customer satisfaction by matching the customer’s needs, based on their current car audio set-up, with the perfect new product. Well, Father’s Day is fast approaching. Many special Dads would be more than happy to receive a new big screen television or oversized recliner to enjoy, kick back, and relax. Well this personalized attention has not been lost. In fact, your sketching is a perfect example. Sketching is a way to demonstrate value and an opportunity to go the extra step to WOW your customer. Whether it’s a new addition to a man cave or a new laptop sent to a father on deployment, you have what it takes to make their Father’s Day a memorable one. So help your customers satisfy the special men in their lives with the perfect token of appreciation. As your customers enter your store, look for opportunities to show dads just how valued they are by their family. Probe your customer for answers to determine the best gift match. Then demonstrate all the features, advantages, and benefits of the perfect product to make the gift giver fall in love and make the purchase! 2