Journal: People Science - Human Capital Management & Leadership in the public sector Volume 1, Issue 2 Spring/Summer 2014 | Page 31
About the Author
When this is completed, a group of measures are now
understandable by top executives and administrators as
they see the money saved or cost avoided as a result of
this program. When the fully loaded cost of the leadership
development program is included, the ROI
calculation can be made. This is powerful
data that is not only possible, but also highly
desirable. In a recent study of 232 global
leadership development directors, 11%
of their leadership development programs
were pushed to the ROI level.
Dr. Jack J. Phillips is a world-renowned expert on
accountability, measurement, and evaluation. Phillips
provides consulting services for Fortune
500 companies and major global
organizations. The author or editor of more
than seventy-five books, he conducts
workshops and presents at conferences
throughout the world.
Dr. Phillips regularly consults with clients in
We see a migration toward this approach
manufacturing, service, government and
to the ROI analysis for leadership
non-governmental organizations in over
development. The important message is
60 countries in North and South America,
to be proactive with this process and to be
Europe, Africa, Australia, and Asia. His work
very selective when deciding which program
has been featured in Fortune, Wall Street
should be pushed to impact and ROI. To be
Journal, BusinessWeek, and on CNN.
proactive means that you build capability
for impact and ROI analysis, experiment
Dr. Phillips has undergraduate degrees
with the process, and gain experience
in electrical engineering, physics, and
with measuring at these levels before the
mathematics; a master’s degree in Decision
request is made to do it. This provides the
Sciences from Georgia State University; and
leadership development team insight into
a Ph.D. in Human Resource Management
the value of the program and identifies
from the University of Alabama. He is
adjustments that must be made. If you
Dr. Jack J. Philips
chairman of ROI Institute, Inc., and can be
need examples of leadership development
reached at (205) 678-8101, or by e-mail at jack@roiinstitute.
studies, please let us know and we can send them to you.
net
Good luck with this important issue.
DON’T JUST BRACE FOR CHANGE
FACE IT WITH DAI
The government is rapidly changing: budget constraints, agency
restructuring, doing more with less. DAI is ready, are you? We’re
the People people: helping organizations synergize their services
while keeping the workforce engaged.
Our human capital, communications and learning solutions
experts collaborate to face your unique challenges.
COMMUNICATIONS. HUMAN CAPITAL. LEARNING SOLUTIONS.
People Science
Call Blake Myers at 703.838.0093 x282
or email [email protected].
WWW.DAI-SOLUTIONS.COM
Spring 2014
26