Strengths
• Asthma register of patients
• Recall system- text message , phone call or letter invite
• Practice nurses with asthma training / experience
• AccuRX technology
• Proactive working environment
• Effective leadership and management
Opportunities
• Online training
• Increase staff knowledge
• New computer equipment with cameras
• Extra funding
• Increased staff numbers
• Covid19
Weaknesses
• High percentage of non- attenda for face-to-face reviews
• Newly qualified staff
• No standardised approach to rem asthma consultations
Threats
• Covid19
• Staffing levels-sickness , isolatin to covid and / or household members
• Staff Annual leave
• Intermittent internet connectionexternally and internally
• Technological threats
• Patients without smartphones
• Staff resistance
• Patient preference
Figure 1 - SWOT analysis ( Stolovitch & Keeps , 2006 )