itSMFA Membership Overview Membership Overview | Page 8

State/Territory Events • 32 Quarterly Seminars held around Australia in eight States / Territories • Attendance of up to 100 people at an event • Mixture of attendees from Senior Executives, ITSM Practitioners, Industry Providers, Independent Consultants, Government Employees • Excellent opportunity to stay up to date with industry movements and current developments in best practise methodologies • Variety of topics not just limited to ITIL Processes but including; – – – – – – – – • Organisational Change Marketing and Psychology Emerging and Disruptive Technology Information Management and Big Data Block Chain and Micro Services Human Capital and industry trends Social Media impacts on Service Management Automation and Robotics All events are constructed from member feedback to ensure currency of the content and relevance to the community