itSMFA Membership Overview Membership Overview | Page 7

Frameworks and Standards
• ITIL © (IT Infrastructure Library)
• Complementary Standards
–
–
–
–
–
–
ISO 20000 (Service Management)
ISO 27000 (Information Security)
ISO 38500 (Governance of IT)
ISO 33000 (Series of standards for Process Assessment)
ISO 9001 (Quality Management)
ISO 31000 (Risk Management)
• Other supporting guidance
- PRINCE2, CRAMM, CobIT, DevOps, Six Sigma, Kepner Tregoe, TOGAF,
SIAM, IT4IT, Standard and Case, BiSL, Agile, Kanban, eTOM, CMMI, TIPA,
OMBOK, ICOCO, USMBOK, BaBok, BPMN, Scrum, Obashi, ASL