itSMFA 2017 July Bulletin Bulletin -July 2017 | Page 12

TAS
20 years of community learning, sharing and networking.
In 2017, the itSMF community celebrates Australia’s
20th Annual Service Management Conference!
Established over two decades as the Australian learning and networking epicentre of everything IT Service
Management and beyond – Service Management 2017 is a Conference for thinkers, not just doers.
Attracting delegates and influential speakers from across Australia (and the world), Service Management
2017 – SM 2.0 will revisit a storied past, and make strides towards the future of the Australian ITSM
industry – in style!
Attend Service Management 2017 to experience:
• 2 days of mind-expanding sessions
• Stand-out presentations from distinguished keynote and invited speakers
• In-depth workshops on must-have topics
• A closer look at what’s new from industry-leading exhibitors
• A glamourous Gala Awards Dinner
• Countless formal and informal networking opportunities
A celebration of 20 years of ITSM excellence!
12 itSMF Bulletin—July 2017