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There were 133 survey responses, and please note that rounding errors have caused some percentage-total discrepancies in the various response tables.
Q1. Do you think working in corporate IT will get harder over the next three years?
The results are shown in the table
The survey found that 88% of survey respondents think working in IT will get harder (at least for some roles). With only 8% thinking not. These figures compare to 76% and 18%, respectively, in the 2020 survey.
In Q3 2022, ITSM.tools reran its
“Wellbeing in ITSM” survey. This survey was last run in 2020 after the initial global pandemic phase. These 2020 survey results are used for comparison purposes (and a summary is included at the end of this article). For 2022, the pandemic-related questions were dropped, and new questions were added to reflect the move to remote or hybrid working following the change to work practices brought about by the need for social distancing in 2020.