The real value of this question will come from the correlations, where we can see whether there are significant differences between work locations when it comes to wellbeing issues.
What it means for Wellbeing in ITSM?
It’s hard to say without deeper analysis, especially because there are conflicting insights, where some questions highlight improvements and others the reverse.
What can be concluded from the survey data in this format is that the IT industry still appears to have serious issues with employee wellbeing and a workforce that’s expecting jobs to get harder despite the introduction of time- and labor-saving technologies.
Please look out for the follow-up article, where the additional analysis based on the correlations between the different questions will hopefully give more insight into the state of wellbeing in ITSM and what can be done to improve things.
What do you make of these latest wellbeing in ITSM survey results? Is the IT industry doing enough to address the issues? Please let me know in the comments.
76% of respondents thought working in IT would get harder in the next three years (at least for some roles). Only 18% thought not.
23% felt their personal efforts weren’t recognized, and another 53% that it sometimes happened but not enough.
52% of respondents stated that working in IT had adversely affected their wellbeing to some extent. 9% considerably.
45% of respondents felt their immediate manager was not suitably skilled to identify and deal with employee wellbeing issues.
Another 29% thought that they were only partially skilled.
24% felt their employer doesn’t