itSMF Bulletin May 2022 | Page 2

TABLE OF

CONTENTS

Chair's Report

Enterprise SM vs ITSM: What's the difference?

by Sudip Sengupta

BrightTalk Webinars

Training in SIAM Programs - What role does it play?

by Biju Krishna Pillai

Member Benefits

2022 SM Conference Highlights Reel

2022 Sponsor Presentations

ITIL 4 Publications

Infotech Research Group

3

4

8

10

13

14

16

22

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