itSMF Bulletin June 2022 | Page 4

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What strong teamwork looks like:

7 proven models

Curious? Let’s take a look at seven common teamwork models and talk about how you can use them to help your own group navigate around potential pitfalls and do their very best work. 

1. The forming-storming-norming-performing-adjourning (FSNPA) model 

by Kat Boogaard

How do you create, support, and lead a successful team? Any leader will be quick to tell you that there’s a lot  that goes into a group that’s efficient, effective, and harmonious. Sometimes teams come together in a surprising mix of personal chemistry. But to truly perform at peak level, teams usually need some formal structure.

Teamwork models can help you make sense of all of it. At first glance, these formal models might sound a little stiff and academic, but most are surprisingly easy to implement. They break down high-performing teams into their core elements, which makes it simpler to account for the different factors that are at play behind the scenes.