TABLE OF
CONTENTS
From the Chair
Exciting Launch - New Website
First Class Service by: Dolf van der Haven
itSMF Australia National Online Event by: Harold Petersen
Welcome to Service Management Conference 2026 - David Low
2026 itSMF Service Management Conference -
"Emergency Room"
2026 itSMF Service Management Conference -
"Executive Round Table Luncheon"
2026 itSMF Service Management Conference - "Our Sponsors"
BrightTalk Webinars
Corporate Member Service Providers
3
4
6
10
16
18
20
22
24
25